Affordable CRM and Web Solution Services for Small Business
We implement, integrate, and administer CRM and Website solutions for small business that are ready to Transform and Scale their customer facing operations.
No Project Too Big or Too Small
At salesopsandcrm, we are dedicated to providing top-notch CRM and Website Solution Services to startups and small businesses at affordable prices.
Our team of experienced professionals specializes in implementing, configuring, and administering the modern, powerful and very affordable Small Business focused CRM and Web solutions commercially available today from companies such as Zoho, Hubsot, Pipedrive, Salesforce, and Divi
We are not resellers or partners with any of these companies. We package, implement and integrate the best of these low cost CRM and Website applications with your business websites, back office systems, automated marketing platforms and helpdesk solutions. Our purpose is to ensure smooth auditable operations, enhanced customer engagement, and to operationalize your sales, support and marketing processes….without Breaking the Bank!
Fractional CRM Administration Services +
For customers that choose to focus solely on what they do best you can outsource part or all of your CRM Administrative requirements to salesopsandcrm. We will maintain your solution, we will add and train your users, we will ensure your forecasting and KPI reports run successfully, we will highlight areas of concern in your process and execution and we will expose areas of opportunity for efficiency and automation. We will put on your company T-shirt and become part of your Team for as many hours a week as you would like!!
Customer Focused Analytics and Reporting
Sales analytics and reporting provide valuable insights into the performance of a company’s reveue efforts, prospect engagement, and customer satisfaction. By collecting and analyzing data on sales activities, customer behavior, and market trends, sales analytics can help identify opportunities for growth, highlight areas to improve customer experience, and provide valuable information to support strategic decisions and investment.
CRM Project Services
CRM project services are the enabling part of what we do at salesopsandcrm. They involve implementing and changing customer relationship management (CRM) systems to optimize business processes and customer engagement. These services are focused on designing, developing, deploying, and enhancing Sales, Marketing, Web, and Analytics solutions tailored to an organization’s needs and customer expectations. From complete CRM Application Rollouts and AI Chatbot Integrations to automating Digital Marketing Campaigns and developing Corporate Analytics, no project is too big or too small!
Website Development
A strong business web presence is crucial for small businesses to enhance visibility, reach wider audiences, build credibility, engage customers, and compete effectively in today’s digital markets. We will put your company on the map with a professional looking and technically integrated website or complete minor moves adds and changes to your exisiting online presence as you require.
What They’re Saying
Customer Testimonials
We engaged salesopsandcrm to implement an online chat solution to drive recruitment and improve communication to existing members. The results have exceeded our expectations with over 2000+ unique conversations recorded to date!
Although a successful company, having been in business for over 25 years we were challenged to drive sales programs and monitor revenue activities using just emails and spreadsheets. salesopsandcrm were engaged to implement a modern Website (cridel.info), Zoho Bigin CRM, Zoho SalesIQ, and Zoho Campaigns! Wow! How did we ever operate in such a competitve industry without this technology!
Pricing
Hourly Services Pricing
Prepaid Discounted Services Packages Available*
Project Services
- CRM Solution Implementation
- Web Site Setup
- Chatbot Integration
- Email Optin and Campaign Setup
- Contact Form Integration
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Administration Services
- 2hr and 4hr daily packages available
- CRM and Web Service Monitoring
- CRM User Training and Support
- Operational Moves, Adds, and Changes
- Campaign Execution and Monitoring
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Analytics & Reporting
- Google Analytics
- Sales Forecasting and Dashboards
- Helpdesk Reporting
- KPI Development and Automated Reports
- Chatbot Analysys
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Talk with a salesopsandcrm expert! Get Started today!
Our CRM experts provide personalized insights, recommendations, and strategies to optimize your CRM usage, enhance your customer relationships, and maximize your sales and marketing efforts.
Automations, we love them!
Chatbots for Sales, Customer Support and Knowledge Share!
Chatbots for Personalized Sales Journeys?
Chatbots can instantly engage website prospects, during business hours and long after your staff have gone for the day. They can answer product, pricing and inventory questions, and they are terrific at guiding users through purchasing journies.
Live Agent Chatbots for Helpdesk and Support
Live agent chatbots are hybrid systems combining automated responce with the presence of a live human operator. Utilizing AI to handle routine inquiries and tasks provides scale while offering seamless transition to a live operator when that human touch is desired.
Chatbots for Internal/External Knowledge Share
and Chatbots are terrific for internal knowledge sharing and streamline the delivery of information within organizations. They offer quick access to company policies, procedures, and FAQs, fostering efficiency, collaboration, and informed decision-making.
But you already knEw that!
Success is not an Accident!
Achieving Growth requires more than just luck or isolated efforts. It depends on intentional and strategic actions executed through Repeatable Systems. Growth is rooted in processes that can be scaled and replicated. Digitally driven growth strategies rely on Integrated Customer-Facing Programs that align sales, marketing, and support teams to ensures a seamless customer experience. Sporadic or disjointed efforts will not yield predictable results Consistent Execution is essential. Long-term success requires continuous Analysis of performance and regular adjustments based on data driven insights are critical.
One Byte At A Time!
Building Integrated Customer Journeys
Get started with our Free Discovery Session*
Awareness (Marketing)
Create targeted campaigns using SEO, content marketing, social media, and advertising to attract potential customers.
Consideration (Marketing + Sales):
Develop educational materials (e.g., webinars, case studies) and align marketing efforts with the sales team’s outreach strategies.
Decision (Sales):
Optimize the sales process with clear messaging, personalized pitches, and tools like CRM software.
Retention (Support):
Provide excellent onboarding, regular check-ins, and proactive support to maintain customer satisfaction.
2 Hrs Free CRM Discovery
You Pay only $0.00
Opening and Agenda Review (10-15 minutes)
Purpose and Objectives: Outline the meeting’s goals (e.g., review CRM performance, resolve challenges, discuss enhancements).
Agenda Overview: Brief participants on the planned flow of the meeting.
Team Updates: Quick check-in on each participant’s role or key updates regarding CRM usage.
Review of Current CRM Performance (30 minutes)
KPIs and Metrics: Discuss customer engagement, conversion rates, ticket resolution times, and user adoption rates.
Success Stories: Highlights examples of CRM helping improve customer satisfaction, sales, or efficiency.
Pain Points: Identify issues in system usage or areas where the CRM isn’t meeting expectations.
Addressing Key Challenges (30 minutes)
System Usability: Review feedback from users about difficulties or inefficiencies in using the CRM
Integration Issues: Discuss how the CRM integrates with other tools (email, project management, ERP, etc.)
Training Needs: Evaluate if team members need further training or onboarding for new features.
Planning for Improvements and Initiatives (30 minutes)
Feature Requests: Brainstorm and prioritize features that could improve user experience or add value.
Process Refinements: Define workflows or automations that can reduce manual effort.
Upcoming Updates: Discuss any scheduled CRM updates or upgrades and their expected benefits.
Next Steps and Action Items (10-15 minutes)
Assign Responsibilities: Delegate tasks to address discussed challenges or implement improvements.
Set Deadlines: Define clear timelines for completing action items.
Follow-Up Meeting: Plan a future session to review progress.
Key Outcomes
By the end of the meeting, we should have:
A clear understanding of the current CRM performance and challenges.
Defined action plans to address identified issues or implement enhancements.
Alignment among team members on next steps and timelines.
Success is not an Accident! Lets Talk!
